[Matroska-devel] Crash in splitter.ax when using Windows Live Photo Gallery

Pieter Viljoen pieter at viljoen.com
Sat Mar 20 22:48:32 CET 2010 

Hi

Please redirect if this is not a good place to ask.

OS: Windows 7 Ultimate x64
Splitter: 1.9.42.1
Distribution: K-Lite Codec Pack 5.8.3
Windows Live Photo Gallery: 14.0.8081.709

I added a few MOV and M2TS video files to Windows Live Photo Gallery.
When I preview the videos, WLXPhotoGallery.exe crashes.
Dumps point to splitter.ax as possible culprit.

Is this a known problem?
Can I get debug symbols?

-----------------------
FAULTING_IP:
+21d74
00000000 ??              ???

EXCEPTION_RECORD:  ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00000000
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000008
   Parameter[1]: 00000000
Attempt to execute non-executable address 00000000

PROCESS_NAME:  WLXPhotoGallery.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced
memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx
referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  00000008

EXCEPTION_PARAMETER2:  00000000

WRITE_ADDRESS:  00000000

FOLLOWUP_IP:
splitter+21d74
0bf11d74 c20400          ret     4

FAILED_INSTRUCTION_ADDRESS:
+21d74
00000000 ??              ???

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

FAULTING_THREAD:  00000b90

BUGCHECK_STR:  APPLICATION_FAULT_SOFTWARE_NX_FAULT_NULL

PRIMARY_PROBLEM_CLASS:  SOFTWARE_NX_FAULT_NULL

DEFAULT_BUCKET_ID:  SOFTWARE_NX_FAULT_NULL

LAST_CONTROL_TRANSFER:  from 0bf11d74 to 00000000

STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
0013ed64 0bf11d74 0c257b18 69f846ad 0c258124 0x0
0013ed84 69f8a8e9 00000001 07dcbd1c 07bfe718 splitter+0x21d74
0013ee00 69f8a59d 07bfe718 07dcbce0 0013ee34
wlxclip!VMGShellThumbnailGeneratorW+0x1e8c8
0013ee10 69f7f42d 07bfe718 06f7420c 07dcbce0
wlxclip!VMGShellThumbnailGeneratorW+0x1e57c
0013ee34 69f8132f 0013eea8 00000000 0013eed8
wlxclip!VMGShellThumbnailGeneratorW+0x1340c
0013ee6c 6a14240e 07dcbce4 0013eea0 6b7d3aed
wlxclip!VMGShellThumbnailGeneratorW+0x1530e
0013eec0 6a1342c9 04ee4704 080cd6d8 080cd6d8
WLXPhotoViewer!LaunchViewerComServer+0x4b623
0013eee0 6a11fa06 080cd6d8 04ee4704 02c2ff80
WLXPhotoViewer!LaunchViewerComServer+0x3d4de
0013eef8 6a12014b 0013ef6c 0013ef34 6b7d3b61
WLXPhotoViewer!LaunchViewerComServer+0x28c1b
0013ef4c 6a120292 02c2fe00 0013ef6c 00000000
WLXPhotoViewer!LaunchViewerComServer+0x29360
0013ef60 6a10e7a5 02c2fe4c 04ee4704 6b7d3b85
WLXPhotoViewer!LaunchViewerComServer+0x294a7
0013efa8 6a10e9fd 6b7d3bf1 00000000 082cc3e0
WLXPhotoViewer!LaunchViewerComServer+0x179ba
0013efdc 6a108e31 082cc3e0 00000002 6b7d2439
WLXPhotoViewer!LaunchViewerComServer+0x17c12
0013f014 6a108a63 6b7d2445 080d9d24 080d9c20
WLXPhotoViewer!LaunchViewerComServer+0x12046
0013f068 6a10863d 080d9c20 00000000 00000000
WLXPhotoViewer!LaunchViewerComServer+0x11c78
0013f0ac 6a104370 080d9c20 00000003 6b7d2529
WLXPhotoViewer!LaunchViewerComServer+0x11852
0013f104 6be19d2e 07cc6078 00000000 646fc64b
WLXPhotoViewer!LaunchViewerComServer+0xd585
0013f13c 6be19c10 07cc6078 00000001 0013f1fc
WLXPhotoLibraryMain!DisplayRepairPromptDialog+0x4774
0013f184 6be17b89 0013f4ec 00000001 0013f1fc
WLXPhotoLibraryMain!DisplayRepairPromptDialog+0x4656
0013f1c8 6be2a046 0013f68c 00000001 0013f1fc
WLXPhotoLibraryMain!DisplayRepairPromptDialog+0x25cf
0013f23c 6be27a80 02b78950 00000000 646fc50f
WLXPhotoLibraryMain!DisplayRepairPromptDialog+0x14a8c
0013f278 6be2363a 02b78950 646fc5c7 00000001
WLXPhotoLibraryMain!DisplayRepairPromptDialog+0x124c6
0013f2b0 6be23eaf 02b789b4 0000001b 00000000
WLXPhotoLibraryMain!DisplayRepairPromptDialog+0xe080
0013f2d0 6be69109 0006051a 00000111 000000b4
WLXPhotoLibraryMain!DisplayRepairPromptDialog+0xe8f5
0013f320 75b96238 00000000 00000000 000000b4
WLXPhotoLibraryMain!DisplayRepairPromptDialog+0x53b4f
0013f34c 75b968ea 00370d40 0006051a 00000111 user32!InternalCallWinProc+0x23
0013f3c4 75b97d31 005dc90c 00370d40 0006051a
user32!UserCallWinProcCheckWow+0x109
0013f424 75b97dfa 00370d40 00000000 0013f460
user32!DispatchMessageWorker+0x3bc
0013f434 75bb2292 0013fa00 0011042a 75bb2174 user32!DispatchMessageW+0xf
0013f460 6be1cca2 0011042a 00000000 0013f4ec user32!IsDialogMessageW+0x5f6
0013f4b0 6be1862a 0013fa00 6bfbdc38 6bfbdc38
WLXPhotoLibraryMain!DisplayRepairPromptDialog+0x76e8
0013f4d0 6be13692 0013fa00 646fcd2f 00000004
WLXPhotoLibraryMain!DisplayRepairPromptDialog+0x3070
0013fa58 002a14f7 0159332c 0000000a 002a91a0
WLXPhotoLibraryMain!RunAsStandAlone+0x2cf
0013fad0 002a16c1 002a0000 00000000 0059332c WLXPhotoGallery+0x14f7
0013fb64 75873677 7efde000 0013fbb0 76ec9d72 WLXPhotoGallery+0x16c1
0013fb70 76ec9d72 7efde000 76f54707 00000000
kernel32!BaseThreadInitThunk+0xe
0013fbb0 76ec9d45 002a22f4 7efde000 00000000 ntdll!__RtlUserThreadStart+0x70
0013fbc8 00000000 002a22f4 7efde000 00000000 ntdll!_RtlUserThreadStart+0x1b


STACK_COMMAND:  ~0s; .ecxr ; kb

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  splitter+21d74

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: splitter

IMAGE_NAME:  splitter.ax

DEBUG_FLR_IMAGE_TIMESTAMP:  49691e6b

FAILURE_BUCKET_ID:  SOFTWARE_NX_FAULT_NULL_c0000005_splitter.ax!Unknown

BUCKET_ID:  APPLICATION_FAULT_SOFTWARE_NX_FAULT_NULL_NULL_IP_splitter+21d74

WATSON_STAGEONE_URL:
http://watson.microsoft.com/StageOne/WLXPhotoGallery_exe/14_0_8081_709/4a579126/unknown/0_0_0_0/bbbbbbb4/c0000005/00000000.htm?Retriage=1

Followup: MachineOwner
---------

0:000> lmvm splitter
start    end        module name
0bef0000 0bf78000   splitter   (export symbols)       splitter.ax
    Loaded symbol image file: splitter.ax
    Image path: C:\Program Files (x86)\K-Lite Codec Pack\Filters\Haali\
splitter.ax
    Image name: splitter.ax
    Timestamp:        Sat Jan 10 14:17:15 2009 (49691E6B)
    CheckSum:         00090FA7
    ImageSize:        00088000
    File version:     1.9.42.1
    Product version:  1.9.42.1
    File flags:       0 (Mask 17)
    File OS:          4 Unknown Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0409.0000
    ProductName:      Haali Media Splitter
    ProductVersion:   1.9.42.1
    FileVersion:      1.9.42.1
    FileDescription:  Haali Media Splitter
    LegalCopyright:   Copyright (C) 2004-2007 Mike Matsnev
---------------------------


---
Pieter Viljoen
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.matroska.org/pipermail/matroska-devel/attachments/20100320/b0976ddf/attachment.html>

More information about the Matroska-devel mailing list