[Matroska-devel] Re: Haali Media Splitter Thumbnail Bug In Vista

[Sarreq Teryx]

I actually have a different but related problem.  My thumnails show just fine, 
and in everything else and every other way the splitter works fine, but when 
Vista's Windows Explorer trys to extract the file info and create a thumbnail, 
the COM Surrogate fails, even though extraction doesn't, so this is more of an 
obnoxious annoyance than anything else.  I've sent the bug info to MS several 
time and finally I recieved a "Problem Reports and Solution" window about it. 
guess what MS's obvious solution was, yup, disable "splitter.ax".  now obviously 
I'd rather not do that.

the exact problem/solution MS is giving is:


Follow these steps to solve the problem with SPLITTER.AX (Follow the steps in 
the article to unregister this binary, e.g. regsvr32 /u SPLITTER.AX)
This problem was caused by SPLITTER.AX (Follow the steps in the article to 
unregister this binary, e.g. regsvr32 /u SPLITTER.AX). SPLITTER.AX (Follow the 
steps in the article to unregister this binary, e.g. regsvr32 /u SPLITTER.AX) 
was created by Haali Media.
A solution is available that will solve this problem.


And here's the problem report being sent to MS (I don't see anything useful here 
either):


Problem signature
Problem Event Name: APPCRASH
Application Name: DllHost.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b14e
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 0003b15f
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: c5d1
Additional Information 2: e2d76cc28716f7e6f235ee1acc7eeb65
Additional Information 3: c54a
Additional Information 4: 24042eb20f7b9259611f28495d07468f

Extra information about the problem
Bucket ID: 345901287


If you need more information and can tell me where to find it, I'll be happy to 
post it


> "Setsuna Mudou" <mudou_sets at yahoo.ca> wrote in message 
> news:351124.11246.qm at web38409.mail.mud.yahoo.com...
> I am not sure if this is Haali Media Splitter's fault, but in Vista, 
> thumbnails
> handled by the Haali thumbnail handler sometimes just display a blank
> white picture (same with media center).  This occurs on all Vista computers
> I have tested on, including a Vista Home Premium Toshiba laptop and an
> AMD64 Vista Business computer.

> This bug seems to occur for all media (mkv, ogm, and avi) which are
> handled by Haali.  If I switch avi back to the default Vista one, this bug 
> does
> not occur even though the same ffdshow codecs are being called to generate
> it, which is what led me to believe this bug is somehow related to Haali's
> thumbnail filter.

> Another interesting note is that older versions of Haali Media Splitter seem 
> to
> do even weirder things such as generating very blurred thumbnails with
> random noise (like snow) on top of it sometimes.

> Thanks,
> Mudou